It is the small things….

When we set out on our journey to set up Material Goods, we wanted to be different, to stand out by providing  a really good service to everyone.  We have been working really hard on getting the new ranges ready to go in the shop and when you are busy working hard it is easy to forget the original aim then, we got this email:

Dear Helen and Lucy,

Got my lovely parcel today from you, super fast delivery as always and was just emailing to say thank you for the lovely card and extra blades you put in the parcel. I tried out the rotary cutter earlier and can’t believe I’ve been putting off buying one! Anyway thanks again, it’s always lovely shopping with you. 

And we both smiled big smiles!  So now we are tackling the work with renewed vim and vigour.

Watch out for the new ranges coming soon!

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